Agentic Blueprints 6

Swarm Triage Agent

io.github.openai/swarm-triage-agent

Custom

The minimal handoff example: a triage agent routes each request to a sales agent or a refunds agent and gets out of the way.

Swarm Personal Shopper

io.github.openai/swarm-personal-shopper

Custom

A personal-shopping team over a real user and product database: triage into sales or refunds, with orders and refunds as function tools.

Swarm Support Bot

io.github.openai/swarm-support-bot

Custom

A two-agent support bot: a user-interface agent talks to the customer while a help-center agent answers from docs in a vector store.

Swarm Airline Service

io.github.openai/swarm-airline

Custom

OpenAI's airline demo: a triage agent hands customers to flight-change, cancellation, or lost-baggage agents, each with policy function tools.

Swarm Customer Service Streaming

io.github.openai/swarm-customer-service-streaming

Custom

A streaming customer-service pipeline from the Swarm repo, packaged with docker-compose and tests — the deployment-shaped example.

Agents SDK Customer Service

io.github.openai/agents-sdk-customer-service

Custom

An airline customer-service team on the OpenAI Agents SDK: triage hands off to FAQ and seat-booking agents with function tools.